Monthly LoopsClub "blue bag" kits are not returnable, but can be swapped with other members through the Loopalicious Ravelry group, or through the Club Kit Exchange Option on LoopsClub.com. For "Extra Kit" or other purchases on LoopsClub.com, the policy is the same as for LoopsLove.com purchases: Unwound, unused yarn may be returned within 60 days for store credit. Printed materials and sale items are non-returnable. Mail returns to to: 6034 S. Yale Tulsa Oklahoma US 74135. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your credit. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.