Unwound, unused yarn may be returned within 60 days for store credit. Printed materials and sale items are non-returnable. Mail returns to to: 6034 S. Yale Tulsa Oklahoma US 74135. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your credit. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.